Autodesk Subscription Gold Support

Autodesk Subscription Gold Support is designed for organizations that require telephone support during normal business hours, Monday to Friday. Get toll-free access to reliable technical expertise, guaranteed response times, online tracking and management of support requests, and more. Gold Support offers:

• Get technical assistance from Gold Support directly from Advanced Solutions that has met stringent criteria set by Autodesk for technical expertise and response time.
• Receive technical support for up to four named callers.
• Get unlimited telephone support during business hours.
• All Gold Support calls are received through a priority inbound queue ensuring rapid response.
• Ask your Account Manager or contact us for more details. (Learn More)

Advanced Solutions Testimonial

After working with computers for more than 25 years, I have been on both sides of the help desk. At this point I work primarily as a DBA that continues to assist end users. I harbor no uncertainty when I say that the technical help I continue to receive from Advanced Solutions ranks at the top. Friendly, knowledgeable, and efficient are the qualities I experience. (Read More)
Robert B.

Advanced Solutions Testimonial

I have found my local technical support representative to have an extreme in-depth knowledge of your product and the ability to immediately solve most of issues. I would not be able to perform as well for my employer without his valued assistance. (Read More)
Jeff W.

Advanced Solutions Testimonial

This was my first experience with Advanced Solutions technical support and I must say that I was very impressed with how fast your support team responds. My problem was addressed in a very professional and personal level and I would recommend Advanced Solutions to anyone using any of their supported products. Thanks, I'll be calling again. (Read More)
Ryan H.